Dr. Stephanie Norman

It was important for me to compartmentalize my pain and sadness through the euthanasia process. I wanted to stay present and calm with my loved one until she passed. I purposely did not invite support people to the appointment. I thought I would be alone. What I found in Dr. Norman was a compassionate and generous professional who seemed to intuitively sense what I needed, and when I needed it, without knowing me at all. I am forever grateful for her stewardship.

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5.0

Feb 09 2024 by Heather

Dr. Norman was absolutely wonderful. She was very professional and compassionate when my family needed it most and it was easy to tell that she truly cared not only for her patient but also my family. I found myself in Kenmore, WA after losing both my parents in 2023 trying to clean out their house and manage their estate. We traveled from Phoenix and brought all of our animals with us since we were going to be gone so long. Our 16 year old cat had been having kidney issues for about a year and finally it came time to help her move on to the next life. Dr. Norman came out to the house and explained the process and then took great care to ensure my family was comfortable with the decision and then proceeded to gently do what was needed to end Cassie’s pain. On top of the loss, we were set to drive back to Phoenix in less than a week and the thought of not taking Cassie home with us was not something we could bear. Dr. Norman called her contacts at the cremation facility and made a request to have the cremation and return of Cassie’s ashes expedited so we could bring her home with us to lay her to rest at our home. She delivered on her promise and we received her remains a few days before we had to leave. Cassie is now resting peacefully with her sister Nala, thanks to Dr. Norman going above and beyond to take care of everything for us and make sure that my family had the opportunity to start the grieving process and bring our beloved Cassie home with us. I can’t thank Dr. Norman enough for all she did to give my family peace in what has been a very hard year for us. Thank you again!

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5.0

Feb 13 2024 by Jonathan J

Dr Norman was terrific from our first text and phone contact to arrange a time for her to come to our house. She spent a great deal of time explaining the process and getting us comfortable with all the necessary steps in what was one of the saddest days in my life. I would highly recommend Dr Norman in helping you through your pets last day.

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5.0

Apr 20 2024 by Andy L

Our vet was great. She made the process as smooth as it could be and genuinely cared for our cat. Yeah it was a sad time for us and she guided us through the process and was thoughtful.

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5.0

Jul 03 2024 by Mitchel B

Calling CodaPet was the best decision we could have made. I filled out the request online at 1:30 in the morning and received a text from Dr. Norman within 10 minutes. Our family felt so supported by Dr. Norman and she made the process of putting our Ginger Belle down easier than expected. I would recommend CodaPet and Dr. Norman specifically to every pet owner I know.

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5.0

Feb 14 2024 by Heidi T.

Dr. Norman’s kindness and experience was evident throughout every step of the process. I’m so thankful we had her to guide us through such a heartbreaking time.

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5.0

Mar 16 2024 by Danielle M

Dr. Norman's was kind and thoughtful throughout this difficult experience. It's not easy losing a pet, so having someone like Dr. Norman help you through it is essential. Highly recommended.

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5.0

May 22 2024 by Mike S

I genuinely can’t imagine having gone through this experience without Dr Norman’s support and demeanor. She was incredibly respectful and compassionate , let us have space for grief, and also spoke to us through it in a way that was both informative and empathetic in a way that made me feel less dread during the entire process than I would have otherwise. Dr Norman took a very painful and slightly traumatic situation and made it feel like a funeral, celebrating the cat’s life with respect and love, vs. a clinical procedure. And yet she also explained every step of the way where my pet was along in the process. I know for certain she was not in pain during it. Thank you very much

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5.0

Apr 24 2025 by Shannon S.