When we had to make the difficult choice to put our fur-baby Matchbox down, we searched online and came across Dr. Megan Lowman's CodaPet Profile, and I am so thankful to have chosen her for our in-home pet euthanasia. She helped our beloved dog pass with care, respect, and dignity. She brought kindness, compassion, and understanding and was always mindful of our needs, all while ensuring the process went correctly. She talked us through every step, gave us necessary moments, and most importantly, made sure to treat and handle our dog with care. We cannot recommend Dr. Lowman more highly.

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5.0 Jan 15 2025 by Tati Borjes

Using CodaPet was the absolute best experience. They got to us so quickly and it was such a peaceful experience. Highly recommend Dr White - we've got another sick dog and will definitely be using her and this service again. I can't say enough good things about it - you won't be disappointed.

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5.0 Jan 15 2025 by Jerry and Lisa Keepers

My cat, who was around 12 or 13 years old and had an inoperable brain tumor, got really sick around Christmas, and a few days later it became clear to me that I might have to consider humane euthanasia to give my cat a peaceful transition. By December 28, 2024, my cat’s health had declined significantly and she could no longer stand up on her own and was no longer eating any food. Because it was a Saturday, my cat’s regular vet wasn’t open, so I had to resort to googling “at home euthanasia near me” in hopes of finding a provider that could come to my house as quickly as possible (I didn’t want my baby’s last moments to be at the emergency vet — a place she really didn’t like). Unfortunately for me, the first result that came up in my google results was CodaPet. I deeply regret using this service and I wouldn’t recommend them (or Dr. Jaime Pickett) to anyone looking for at home euthanasia services in Richmond, VA. CodaPet’s website and Google profile only had good reviews, so I figured my cat would be in good hands — boy was I wrong!!!! Dr. Pickett came to my house and performed the euthanasia on schedule, but didn’t provide any information about the medications being administered or what I should expect during the process. At least the process itself was relatively quick. After the appointment, Dr. Pickett took my cat with her and didn’t provide any details to me about the expected timing for receiving her ashes or about the crematorium where my cat would be taken. She also didn’t explain whether the mementos (a clay paw print and tuft of fur) that I ordered would be handled by her or by the crematorium. The lack of information made it extremely difficult for me to follow up on my cat’s cremation and the mementos that I ordered. I had to call CodaPet MULTIPLE times to receive information about my cat’s cremation and the timing. Eventually, I found out the name of the crematorium (Agape) and they told me that Dr. Pickett did NOT include a clay paw print or tuft of fur on my order form so they did not do that before cremating my cat. Of course, this startling revelation TRAUMATIZED me and I followed up with CodaPet IMMEDIATELY to have Dr. Pickett contact me. Dr. Pickett then belatedly explained that she handles the clay paw prints and tuft of fur herself for “quality control” to ensure “good quality”. Almost 3 weeks later, I finally received my cat’s ashes. Dr. Pickett told me she would hand my cat’s ashes back to me directly, but of course she didn’t follow through with that and instead she callously handed my cat’s ashes to a receptionist downstairs in my building’s leasing office. When I opened the bag with my cat’s ashes, it became clear to me why Dr. Pickett chose to leave my baby’s ashes with the receptionist instead of handing them to me directly — the clay paw print that I was so desperately yearning for was nothing like I would’ve imagined. The clay was dirty and stained and had random black ink markings and scribbles on it which had nothing to do with my cat (it looked like ink that had just been spilled on several areas of the clay and the clay was a dirty yellow color). **TLDR** // By providing awful customer service and an AWFUL clay paw print that I can’t even keep due to it looking filthy and old, CodaPet and Dr. Pickett not only disrespected me and the memory of my cat, but she also deprived me of the one lasting memory I would’ve otherwise had of my cat’s paw. I cannot recommend CodaPet’s or Dr. Pickett’s services to anyone. Please don’t make the same mistake I did.

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1.0 Jan 19 2025 by Melissa Olivo

I HIGHLY RECOMMEND this service to anyone who needs to put their fur baby to rest. Dr. Briell Dzierga was amazing with my family, and especially the little kids. She is an amazing person with a good heart.

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5.0 Jan 19 2025 by Amanda Felkel

I felt God sent Dr Crawford to us during this difficult time. He was such a patient, kind, professional with just a calm demeanor. I’ve never met anyone like him and have already recommended him to a friend who is waiting for the right time to say goodbye for her older dog. I hope I can use him in the future with my other two dogs. He’s the very best person for this job. I can’t say enough good about him!!"

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5.0 Jan 16 2025 by Judy Dobler

Our cat, Alexandra, could not recover from her liver and gallbladder problems. Loading her in the car, which she hates, driving to the vet seemed like torture. Mercifully, we found CodaPet and Dr. Deborah Perzak. Even before we met, I was impressed and relieved at the confirmation text and email and the options to ask questions. Dr. Perzak arrived at 3:00 exactly on a Sunday and entered our home respectfully. She took a brief history of Alex with a quick hands on check using soothing words. Dr. Perzak explained the steps of the process even though we had previously been through this heart-breaking procedure in years' past. I sat with Alex on the bed where we had snuggled the previous night. With her head on my leg, I was able to assure Alex that soon she would be pain free. We sat together until I was ready to let her go. Dr. Perzak carefully bundled Alex carry her out and made all the necessary cremation details. If "it is time" let Dr. Perzak help you and your beloved pet.

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5.0 Jan 16 2025 by Mary Peters