Our cat, Alexandra, could not recover from her liver and gallbladder problems. Loading her in the car, which she hates, driving to the vet seemed like torture. Mercifully, we found CodaPet and Dr. Deborah Perzak. Even before we met, I was impressed and relieved at the confirmation text and email and the options to ask questions. Dr. Perzak arrived at 3:00 exactly on a Sunday and entered our home respectfully. She took a brief history of Alex with a quick hands on check using soothing words. Dr. Perzak explained the steps of the process even though we had previously been through this heart-breaking procedure in years' past. I sat with Alex on the bed where we had snuggled the previous night. With her head on my leg, I was able to assure Alex that soon she would be pain free. We sat together until I was ready to let her go. Dr. Perzak carefully bundled Alex carry her out and made all the necessary cremation details. If "it is time" let Dr. Perzak help you and your beloved pet.

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5.0 Jan 16 2025 by Mary Peters

Dr Crawford was so kind and compassionate in our time of need. He gave us time to say goodbye to our beloved Bella and held space for us to grieve. I am so glad we go to say goodbye to her in the peace of our home. Thank you for doing this very hard job.

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5.0 Jan 14 2025 by Melody Kleeman

Dr Warren helped make one of the worst days a lot softer and respectful than I ever imagined. I would use him again in a similar situation.

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5.0 Jul 25 2024 by Andrew D

My cat, who was around 12 or 13 years old and had an inoperable brain tumor, got really sick around Christmas, and a few days later it became clear to me that I might have to consider humane euthanasia to give my cat a peaceful transition. By December 28, 2024, my cat’s health had declined significantly and she could no longer stand up on her own and was no longer eating any food. Because it was a Saturday, my cat’s regular vet wasn’t open, so I had to resort to googling “at home euthanasia near me” in hopes of finding a provider that could come to my house as quickly as possible (I didn’t want my baby’s last moments to be at the emergency vet — a place she really didn’t like). Unfortunately for me, the first result that came up in my google results was CodaPet. I deeply regret using this service and I wouldn’t recommend them (or Dr. Jaime Pickett) to anyone looking for at home euthanasia services in Richmond, VA. CodaPet’s website and Google profile only had good reviews, so I figured my cat would be in good hands — boy was I wrong!!!! Dr. Pickett came to my house and performed the euthanasia on schedule, but didn’t provide any information about the medications being administered or what I should expect during the process. At least the process itself was relatively quick. After the appointment, Dr. Pickett took my cat with her and didn’t provide any details to me about the expected timing for receiving her ashes or about the crematorium where my cat would be taken. She also didn’t explain whether the mementos (a clay paw print and tuft of fur) that I ordered would be handled by her or by the crematorium. The lack of information made it extremely difficult for me to follow up on my cat’s cremation and the mementos that I ordered. I had to call CodaPet MULTIPLE times to receive information about my cat’s cremation and the timing. Eventually, I found out the name of the crematorium (Agape) and they told me that Dr. Pickett did NOT include a clay paw print or tuft of fur on my order form so they did not do that before cremating my cat. Of course, this startling revelation TRAUMATIZED me and I followed up with CodaPet IMMEDIATELY to have Dr. Pickett contact me. Dr. Pickett then belatedly explained that she handles the clay paw prints and tuft of fur herself for “quality control” to ensure “good quality”. Almost 3 weeks later, I finally received my cat’s ashes. Dr. Pickett told me she would hand my cat’s ashes back to me directly, but of course she didn’t follow through with that and instead she callously handed my cat’s ashes to a receptionist downstairs in my building’s leasing office. When I opened the bag with my cat’s ashes, it became clear to me why Dr. Pickett chose to leave my baby’s ashes with the receptionist instead of handing them to me directly — the clay paw print that I was so desperately yearning for was nothing like I would’ve imagined. The clay was dirty and stained and had random black ink markings and scribbles on it which had nothing to do with my cat (it looked like ink that had just been spilled on several areas of the clay and the clay was a dirty yellow color). **TLDR** // By providing awful customer service and an AWFUL clay paw print that I can’t even keep due to it looking filthy and old, CodaPet and Dr. Pickett not only disrespected me and the memory of my cat, but she also deprived me of the one lasting memory I would’ve otherwise had of my cat’s paw. I cannot recommend CodaPet’s or Dr. Pickett’s services to anyone. Please don’t make the same mistake I did.

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1.0 Jan 19 2025 by Melissa Olivo

Dr.Devlin was wonderful. Putting our Bella to sleep was the hardest decision we had to make and knew it was time. He was very compassionate and gentle with our baby and made it easier for all of us. Thank you!

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5.0 Jan 19 2025 by olga zito

Dr. Mitchell came to our home and provided us all the time we needed to say goodbye. We had to change our appt and she was able to accommodate us. Our dogs passing was in our bed where she had spent so much time. We are grateful we could do this at home.

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5.0 Jan 13 2025 by Anne Lokes

Dr. Perzak was great in this very sad event. She was very compassionate with our little guy. I would recommend her to anyone needing this service.

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5.0 Jan 13 2025 by Mike Clayton

Using CodaPet was the absolute best experience. They got to us so quickly and it was such a peaceful experience. Highly recommend Dr White - we've got another sick dog and will definitely be using her and this service again. I can't say enough good things about it - you won't be disappointed.

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5.0 Jan 15 2025 by Jerry and Lisa Keepers

Dr. Mary Juber did an amazing job at making Scout's final moments peaceful. She was wonderfully kind and patient with us through every step. Every step of the process was at our pace. I am eternally grateful this was an option for him and that there are people able to take on such a heavy job.

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5.0 Jan 18 2025 by Lindsay Emblidge

Dr. Warren was patient, compassionate and caring. He thoroughly explained the process and let us set the pace. It is always devastating losing a pet so anything to provide a little peace like Dr. Warren did is a blessing.

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5.0 Aug 23 2024 by Rhonda H

Dr. Mumm was compassionate, caring, and kind throughout our difficult time of saying goodbye to our elderly Bella. We could not have asked for a more peaceful experience both for Bella and for us.

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5.0 Jan 14 2025 by L G

Dr. Crawford is far and away the kindest human being I have ever met. Before he even shook my hand he said “I’m sorry we have to meet this way.” He brought such a peaceful presence to what I knew was going to be one of the most difficult days I’ve had to go through. Our appointment was scheduled for an hour and it ended up taking almost two. Fortunately for my wife and I there were moments of levity during the appointment and John didn’t miss a beat adding to that levity. When everything was finished he placed a firm grip on my shoulder to let me know my sweet girl crossed the rainbow bridge and I could see in his face that he shared my pain. That level of compassion was unexpected but incredibly welcomed. Should anyone else find themselves having to make the same difficult choice I had to make I encourage you reach out to Dr. Crawford.

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5.0 Jan 17 2025 by Edward Norwood

Dr. Anna Peterson preformed an in home euthanasia for our dog, Copper on January 6th 2025 at our home in Ashland, WI. Copper has always been an anxious pup when going to the vet. I feared that we would have to go to the vet for his euthanasia and his last feeling would be anxiety and fear. We were fortunate to find Dr. Peterson. She was patience and kind. We never felt rushed and she took such good care of our little man. I feel confident that he had a peaceful passing and a lot of it was thanks to Dr. Peterson. Our family is forever grateful.

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5.0 Jan 14 2025 by Kristina St. Arnold

When we had to make the difficult choice to put our fur-baby Matchbox down, we searched online and came across Dr. Megan Lowman's CodaPet Profile, and I am so thankful to have chosen her for our in-home pet euthanasia. She helped our beloved dog pass with care, respect, and dignity. She brought kindness, compassion, and understanding and was always mindful of our needs, all while ensuring the process went correctly. She talked us through every step, gave us necessary moments, and most importantly, made sure to treat and handle our dog with care. We cannot recommend Dr. Lowman more highly.

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5.0 Jan 15 2025 by Tati Borjes

Dr Beth Nunn at CodaPet assisted us with an in home pet euthanasia for my kitty Lulu. Taking her to a vet office again was not an option as she was stressed and terrified after going there. Plus vets want to continue to give meds and keep them in office, and I knew it was her time to pass. The process was very peaceful and Dr Nunn was so flexible given we had to change appts twice. Its the worse thing we have to do with our loving pets, but this made the process much less stressful.

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5.0 Jan 15 2025 by Joan Powner

Dr Kit Warren was very sympathetic to our needs. I would not hesitate to call him when any of my furkids need his assistance, The respect and compassion shown to myself and Buster is very much appreciated.

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5.0 Oct 30 2024 by Renee K.

My family and I had to make the hardest decision of a lifetime, not just for one but two fur babies at the same time, Daisy (15) and Guiness (14). As much as we wanted them to live for a thousand years, their health was declining rapidly. Dr Christina Veron was our earth angel and was there every step of the way! She was very patient and supportive and explained every step of the process to help our fur babies cross over the rainbow bridge. She is one of the most caring veterinarians we have ever met. We can't Thank Dr. Christina enough for everything. Our family may feel a little empty but we are at peace. Thank you for all the love and support at this difficult time.

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5.0 Jan 15 2025 by Rhea Hammond