choosing to have our baby girl cross the rainbow bridge at home was the best decision we could have made. Dr. Megan Lowman made the whole process smooth and comforting.

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5.0 Jan 20 2025 by Anje Garner

Dr. Crawford is far and away the kindest human being I have ever met. Before he even shook my hand he said “I’m sorry we have to meet this way.” He brought such a peaceful presence to what I knew was going to be one of the most difficult days I’ve had to go through. Our appointment was scheduled for an hour and it ended up taking almost two. Fortunately for my wife and I there were moments of levity during the appointment and John didn’t miss a beat adding to that levity. When everything was finished he placed a firm grip on my shoulder to let me know my sweet girl crossed the rainbow bridge and I could see in his face that he shared my pain. That level of compassion was unexpected but incredibly welcomed. Should anyone else find themselves having to make the same difficult choice I had to make I encourage you reach out to Dr. Crawford.

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5.0 Jan 17 2025 by Edward Norwood

Last week it was time for Emmi to rest peacefully. She found her place of comfort on the back lawn in the sun. My husband was really having a tough time. Dr Lori put every at ease, most importantly Emmi. The process was appeared to be painless. I was able to sit and talk with her throughout the euthanasia. Dr Lori took care of her aftercare as well, taking away another level of stress.

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5.0 Jan 22 2025 by Dawn Sullivan

Dr. Erin couldn’t have been more kind, compassionate, caring and gentle with us and our pup. This has undoubtedly been one of the biggest losses and most traumatic choices I have ever had to make, however, Dr. Erin’s professionalism and grace made our experience one where we felt safe in our grief and knowing our boy wasn’t in pain as he passed. Eternally grateful. Thank you.

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5.0 Jan 19 2025 by Lesley Muir

Dr. Angela De Villa was great making us feel at ease and when you talk, you can feel her emotion and very comfort to us. Thank you for helping us and helping our dog.

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5.0 Jan 22 2025 by vinny tran

I felt God sent Dr Crawford to us during this difficult time. He was such a patient, kind, professional with just a calm demeanor. I’ve never met anyone like him and have already recommended him to a friend who is waiting for the right time to say goodbye for her older dog. I hope I can use him in the future with my other two dogs. He’s the very best person for this job. I can’t say enough good about him!!"

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5.0 Jan 16 2025 by Judy Dobler

My cat, who was around 12 or 13 years old and had an inoperable brain tumor, got really sick around Christmas, and a few days later it became clear to me that I might have to consider humane euthanasia to give my cat a peaceful transition. By December 28, 2024, my cat’s health had declined significantly and she could no longer stand up on her own and was no longer eating any food. Because it was a Saturday, my cat’s regular vet wasn’t open, so I had to resort to googling “at home euthanasia near me” in hopes of finding a provider that could come to my house as quickly as possible (I didn’t want my baby’s last moments to be at the emergency vet — a place she really didn’t like). Unfortunately for me, the first result that came up in my google results was CodaPet. I deeply regret using this service and I wouldn’t recommend them (or Dr. Jaime Pickett) to anyone looking for at home euthanasia services in Richmond, VA. CodaPet’s website and Google profile only had good reviews, so I figured my cat would be in good hands — boy was I wrong!!!! Dr. Pickett came to my house and performed the euthanasia on schedule, but didn’t provide any information about the medications being administered or what I should expect during the process. At least the process itself was relatively quick. After the appointment, Dr. Pickett took my cat with her and didn’t provide any details to me about the expected timing for receiving her ashes or about the crematorium where my cat would be taken. She also didn’t explain whether the mementos (a clay paw print and tuft of fur) that I ordered would be handled by her or by the crematorium. The lack of information made it extremely difficult for me to follow up on my cat’s cremation and the mementos that I ordered. I had to call CodaPet MULTIPLE times to receive information about my cat’s cremation and the timing. Eventually, I found out the name of the crematorium (Agape) and they told me that Dr. Pickett did NOT include a clay paw print or tuft of fur on my order form so they did not do that before cremating my cat. Of course, this startling revelation TRAUMATIZED me and I followed up with CodaPet IMMEDIATELY to have Dr. Pickett contact me. Dr. Pickett then belatedly explained that she handles the clay paw prints and tuft of fur herself for “quality control” to ensure “good quality”. Almost 3 weeks later, I finally received my cat’s ashes. Dr. Pickett told me she would hand my cat’s ashes back to me directly, but of course she didn’t follow through with that and instead she callously handed my cat’s ashes to a receptionist downstairs in my building’s leasing office. When I opened the bag with my cat’s ashes, it became clear to me why Dr. Pickett chose to leave my baby’s ashes with the receptionist instead of handing them to me directly — the clay paw print that I was so desperately yearning for was nothing like I would’ve imagined. The clay was dirty and stained and had random black ink markings and scribbles on it which had nothing to do with my cat (it looked like ink that had just been spilled on several areas of the clay and the clay was a dirty yellow color). **TLDR** // By providing awful customer service and an AWFUL clay paw print that I can’t even keep due to it looking filthy and old, CodaPet and Dr. Pickett not only disrespected me and the memory of my cat, but she also deprived me of the one lasting memory I would’ve otherwise had of my cat’s paw. I cannot recommend CodaPet’s or Dr. Pickett’s services to anyone. Please don’t make the same mistake I did.

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1.0 Jan 19 2025 by Melissa Olivo

When we had to make the difficult choice to put our fur-baby Matchbox down, we searched online and came across Dr. Megan Lowman's CodaPet Profile, and I am so thankful to have chosen her for our in-home pet euthanasia. She helped our beloved dog pass with care, respect, and dignity. She brought kindness, compassion, and understanding and was always mindful of our needs, all while ensuring the process went correctly. She talked us through every step, gave us necessary moments, and most importantly, made sure to treat and handle our dog with care. We cannot recommend Dr. Lowman more highly.

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5.0 Jan 15 2025 by Tati Borjes

Dr.Devlin was wonderful. Putting our Bella to sleep was the hardest decision we had to make and knew it was time. He was very compassionate and gentle with our baby and made it easier for all of us. Thank you!

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5.0 Jan 19 2025 by olga zito

I have never been so impressed as I am with Dr. Karen Whala. She made a horrible heartbreaking situation, kind, warm and dignified. She made our dog comfortable and treated her with immeasurable kindness, respect and care. I would use her again without question.

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5.0 Jan 23 2025 by Rae Ann Fay

"Dr. Thomas was compassionate and caring during the entire process. Although it was a very sad situation I felt at peace at the end. My dog couldn’t have been in better hands. Thank you again Dr. Thomas for all you did for Cody and myself."

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5.0 Jan 22 2025 by Kathy Holberton

An amazing company to help you through a most difficult time. Dr Murry arrived early upon a last minute reqeust, he was pleasant and kind. He softly explained the process and answered any and all questions....I cannot recommend them enough! We are so glad we found them to help us get through this difficult time, it's so great to be able to have this done at home where your pet feels safe and secure....our Eddie was able to finish his final moments at home with his family, safe and comfortable in his own bed. Thank you CodaPets & Dr. Murry!

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5.0 Jan 22 2025 by Mark Gilchrist

Cara was such an incredible blessing to our family. Our 16 year old border collie lab mix Dorothy was ready to transition and Cara facilitated such a loving and respectful passing. The fact that she came to our home made such a difference! Dorothy could be surrounded by those who loved her in a setting she felt safe and familiar in. Cara couldn’t have been more kind, patient and capable. Thank you forever for making this painful day a beautiful day as well.

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5.0 Jan 22 2025 by Pana Columbus